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15 Responses to “Submit a question”
  1. ssp056460 says:

    I found the suggestion for Office 2007 > opening excel pages in separate windows; certainly didn’t work on excel 2003. If anyone knows how to do this, please let me know!
    thanks!

  2. Terje says:

    Hi,

    Do you have a updated version of “How to troubleshoot 0xC000021a {Fatal System Error}” for Vista? Dr.Watson isn’t available in Vista? Please give information about hove to troubleshoot when the PC does not boot as well.

  3. Aseem Goel says:

    “Stop: c000021a {Fatal System Error}
    The initial session process or system process terminated unexpectedly with 2 status of 0×000000000 (0xc00000001 0×0010034c)”

    This is what i see!i have even repaired,re installed my vista…..but back to square one!dont know what to do!please help!it originally occured after i installed windows update and “restarted” the pc.even after repairing,reinstalling it started….but then after installing drivers,antivirus as soon as i restart its the same thing again!
    there is also another error …….in blue screen it says something about “memory dump” and says system will shut down!
    and also my cpu cabinet gets really hot.even the reinstalling,repairing the windows can be done after waiting for few hours!

    kindly help!

  4. Donna says:

    Why are the mapped drives disappearing? The computers are shutdown at night, one person looses her mapped drives then she will power off her computer and they are still gone. We have to do a NetLogIn for the drives to remap. The other 4 users just Log-Off and back on and their drives return. This has been happening for several days.

  5. Steve says:

    Hi
    I was wondering if anybody knows what if any event ID in Windows Vista Home Premium signifies or is connected to the start of the screen saver. I’m wondering because I’m trying to create a custom task tied to the start of the screen saver by tying it to an event ID in task scheduler. Thanks in advance for any helpful info.
    Steve

  6. ronnie says:

    OLDER VERSIONS OF EXCEL WOULD ALLOW ONLY ONE STEP BACK, THE NEW EXCEL 2007 WILL LET YOU GO BACK MANY MORE STEPS. HOW MANY STEPS?

  7. Jason says:

    Steve :

    The event id is what is logged as a result of a program exception or if a program wants to log and event.

    I am not sure what your are trying to accomplish here…

  8. Jason says:

    Ronnie:

    Are you speaking of move from cell to cell within Excel? Can you elaboarte on what you are trying to acomplish?

  9. Jason says:

    Donna :

    The drives that are being mapped are not presistant. So when you log off the drive mappings are lost. You can fix this two ways. When you mapp the drive make sure you have the option to reconnect at logon.

    Or you can do this at a command line .

    start a console window, (start, run, cmd OK)

    type in

    net use [drive letter] \\[server name]\[share name] /persistent:yes

    then

    This will force the drives to mapped opon rebooting the pc.

  10. Jason says:

    Aseem Goel :

    Your CPU is over heatting causing the blue screen on your PC.

    Open your box and clean out all dust. Make sure all fans are running, Also make sure all air vents are clear of dust and air flows freely… Some people jsut put their pc’s in desk cabinets that have no circulation…. If that is were your pc is .. remove it from the cabinet, clean it out , chekc fans et.c as mentioned before to see if the problem goes away…

    Also many BIOS’s allow you to see how hot your CPU is running…

    Hopefull your cpu is not damaged…

    One last thought if you checked all of hte above things, and you have moved you PC around, the heat sink on your CPU could have shaken lose… If you know how to do this, try reseating your heat sink, by using silver….. :-)

  11. kathleen foster says:

    i have been working for 7 years compiling files and databse in excel 2000 and windows xp.
    i now have a new computer which has vista and excel 2007.
    files which should take fractions of seconds to open take a long time!! why is this??
    my new computer is much more powerful
    is there something needs tweaking?? please help

  12. Suzann says:

    Hi,

    I’ve had the DRM rights has been prevented by the Group Policy. All info online says to go to Computer Configuration\Administrative Templates\Windows Components\Windows Media Digital Rights Management. There is no Windows Media Digital Rights Management folder, simply Windows Media Player and nothing in there references the DRM. Where do I go from here?

    Thanks,
    Suzann

  13. Ellen says:

    How do I remove/disable this group policy setting.
    “Prevent IIS Installation”

  14. manoj Kumar says:

    error code 00000023 and this system restart again and again.

  15.  
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